Last updated: 13 November 2026
These terms apply to your use of probisco.in and any order you place with us. By using the website or placing an order, you agree to them.
Who we are
ProBisCo is a brand of Eykam Wellness Private Limited, 2nd floor, CIIE, Nano Building, Jamia Hamdard University, New Delhi 110062. GSTIN: [GSTIN]. FSSAI Lic. No.: 13324999000619. Contact: WhatsApp +91 88003 05043 or email [email protected].
Eligibility
You must be 18 or older to place an order, and the details you give us must be accurate.
Products and information
- Photos are for illustration. The product you receive may look slightly different.
- Nutrition values are approximate and taken from our product label. Protein content was measured by an independent lab on a tested sample. Natural variation between batches is possible.
- ProBisCo cookies are a food product, not a medicine or supplement. They aren't intended to diagnose, treat or prevent any disease.
- Allergens: Contains wheat, oats, milk, almonds (tree nuts) and soy. If you have a food allergy or a medical condition, check the ingredients and consult your doctor before eating.
Prices and payment
- All prices are in Indian Rupees and include applicable taxes. Delivery charges are shown before you pay.
- We may change prices and offers at any time. The price you pay is the one shown at checkout.
- If a product is listed at an obviously wrong price due to an error, we may cancel the order and refund you in full.
- Payments are processed securely by Razorpay. Cash on delivery isn't currently offered.
Orders
Your order is confirmed once payment succeeds and you receive an order number. We may refuse or cancel an order for reasons including stock, an unserviceable pincode, pricing errors or suspected fraud. If we cancel after you've paid, you'll get a full refund.
Shipping, cancellations and refunds
Our shipping policy and refund and cancellation policy are part of these terms. In particular, cookies broken or crumbled in transit are not eligible for return, replacement or refund.
Use of the website
Don't misuse the website, interfere with its security, or use it for anything unlawful. All content on the site, including the ProBisCo name, logo, photos and text, belongs to Eykam Wellness Private Limited and may not be copied without permission.
Limitation of liability
To the extent the law allows, our total liability for any claim relating to an order is limited to the amount you paid for that order. We aren't liable for indirect losses or for delays caused by events beyond our reasonable control.
Governing law
These terms are governed by the laws of India. The courts in New Delhi have jurisdiction over any disputes.
Grievances
If you have a complaint, contact our grievance officer. We acknowledge complaints within 48 hours and aim to resolve them within one month.
Changes
We may update these terms from time to time. The version on this page applies to orders placed after it's published.